Ref. Eures: 27560
Título Oferta: European Languages for Business Administration Team
País: Spain.
Número de puestos disponibles: 20.
Descripción
Operations Specialist: Operational Support: Manage the relationship with the distributors as one contact for them; Transaction Processing Center Support: Manage the daily interaction with the Transaction Processing Center; Order, financial & physical claim Management: Pro-active monitoring of open orders & claims, using different tools and reports avoid escalations.
Customer Sales & Support: Guide Sales in the setup of new catalogue structures; Key contact for the Sales organization for Customer procurement solutions; Drive product catalogues setup & maintenance; Owning and resolving Customer support calls for all Customers registered; Liaising with 2nd level support were necessary; Reporting & analyses Customer Service Representative:
Customer relationships: Single point of contact for Customers. End-to-end customer´s orders follow-up; Claims management: Analyze, qualify and resolve claims; Invoices management.